FAQs

What is Sanctuary?

Sanctuary is a health and wellbeing centre that integrates conventional medicine with complementary therapies, all under the one roof. Sanctuary caters for anyone wanting health care services that treat them as a whole person, and help them to get more out of life. That might be someone seeking treatment for acute or chronic illness, or be a stressed business executive or busy parent who isn’t necessarily sick, but just wants to feel better so they can live more.

What are the opening times?

Sanctuary is currently opened:

  • 8.00am - 5.30pm Mondays and Wednesdays.
  • 8.00am -7.00pm Tuesdays and Thursdays
  • 8.00am - 5.00pm Fridays 
What parking facilities are available?

We are fortunate to have plenty of street parking around Pirrama Park and we are located just 20 metres from the bus stop and 300 metres from St John’s Square light rail station.

Where are the nearest pharmacies?

The nearest pharmacy is Harris St Pharmacy located at 313 Harris Street, which is a 25 minute walk or a 3 minute drive. Sanctuary can arrange prescriptions to be faxed through and delivered for people who live or work locally. Speak to our receptionists for more details about this service. 

There are other nearby pharmacies: Harbourside Pharmacy and Broadway Pharmacy.

Are appointments available after hours?

Sanctuary has partnered with Medical Deputising Services to provide after-hours cover for all general practice related care. Call (02) 8724 6300 for a visit by their on-call doctor. For continuity of care and to ensure appropriate follow-up as required, your Sanctuary General Practitioner will be informed of the after-hours services provided.

Pilates classes are available outside normal operating hours, and Personal Training and Dietitian consultations services may be able to be arranged to suit your availability upon request and subject to availability.

Will Sanctuary be extending hours of operation in the future

Sanctuary is reviewing its hours of operation and possibly looking to extend hours in the future. Feel free to comment what times you feel would be beneficial to you by leaving feedback online or dropping us a note in our reception suggestion box. 

Is bulk billing be available for people in need?

Sanctuary is a private billing health and wellbeing service. Our consultation rates are similar to other like services and many of our services attract the Medicare rebate.

What is Sanctuary’s policy on environmental sustainability?

Sanitarium and Sanctuary have a strong commitment to caring for the environment, which stems from a philosophy of honouring, preserving and genuinely caring for the world as a gift. At Sanctuary this is reflected in our internal policies and procedures by actions to minimise waste and use sustainable products wherever possible throughout the centre. It is also reflected in the careful heritage restoration of the Sanctuary building.

Why is Sanctuary closed on Saturdays?

Sanctuary Sanitarium, like all other Sanitarium’s operations, takes a day of rest on Saturday (Sabbath). This tradition is reflective of the belief of its owners the Seventh-day Adventist Church. We have after hours cover for the times we are closed including Saturdays and are open Monday through to Friday from 8am to 5.30pm with extended hours on Tuesday and Thursday to 7pm.

Can people buy Sanitarium products at Sanctuary?

Sanctuary is a health and wellbeing centre offering services that can support people to experience happy, healthy living. It is not intended to duplicate Sanitarium’s wholesome food offer already available in retail outlets.

Why is no meat, alcohol or coffee served?

Sanctuary is a health and wellbeing centre, which serves to help people experience happy, healthy living. Our nutrition philosophy is centred on the healing powers of nature’s whole plant foods and our focus is on encouraging people to enjoy diets rich in these foods. As such, like other health and wellbeing centres and retreats, we do not serve meat, alcohol or coffee.